CalmCook Support and Privacy Policy
Last updated: 13 October 2026
SUPPORT
CalmCook is a KSJ Growth product. For help with CalmCook, email inquiries@ksjgrowth.com or telephone 0330 043 9776.
When reporting a problem, include the CalmCook version and build shown under Help, your device model and operating-system version, the screen or recipe involved, what you expected and what happened. Do not send passwords, medical information or other sensitive details.
ABOUT THIS POLICY
CalmCook is a cooking and meal-planning app. This policy describes version 1.0.0 and applies to its development, beta and public store versions unless this page states otherwise.
INFORMATION STORED ON YOUR DEVICE
CalmCook can save your preferences, favourites, meal plans, shopping items, cooking progress and timers on your device. CalmCook does not send this information to KSJ Growth and does not use it for advertising or analytics.
You can clear meal preferences, past plans, cooking history and timers from the app. You can also delete all CalmCook data stored by the app. Removing the app may also remove its local data, subject to your device and backup settings.
INFORMATION CALMCOOK DOES NOT COLLECT
This version has no CalmCook account, developer-operated backend, advertising, developer analytics, cloud AI or developer-operated crash-reporting service. KSJ Growth does not receive your saved preferences, favourites, meal plans, shopping items or cooking progress through the app. Apple provides verified membership information to the app as described below.
EXTERNAL LINKS AND SHARING
CalmCook opens recipe-research, privacy, licence, subscription-management or support links when you choose them. The linked website may process information under its own privacy policy. Choosing Share opens your device’s standard sharing controls; any app or person you select then handles the shared text under their own terms.
APP STORES AND BETA SERVICES
TestFlight and the App Store are provided by Apple, and Google Play is provided by Google. The store provider may process information about downloads, beta feedback, diagnostics, purchases or account activity under its own policies.
CALMCOOK PLUS MEMBERSHIP AND TESTING
CalmCook is currently being tested through TestFlight. Public CalmCook Plus subscriptions are not yet available. The test app is labelled CalmCook Test and displays Test membership and No real payment. Its membership checks and test purchases use Apple’s sandbox environment; test periods can be shorter than public monthly or yearly periods.
CalmCook Plus is planned as an optional public membership with monthly and yearly options. If you choose to subscribe when it becomes publicly available, Apple will handle purchase, payment, renewal, cancellation and refund requests through your Apple Account. CalmCook does not receive or store your card details, Apple Account password or full payment receipt.
APPLE MEMBERSHIP INFORMATION
During TestFlight testing, and when public membership is available, the iOS app asks Apple’s StoreKit service for subscription products and verified membership information. It uses the product, transaction, expiry, renewal and store-environment information supplied by Apple to show the membership state and provide member features. This information is held in memory while the app runs; it is not written into your saved meal preferences, plan or shopping list. Checking current Apple membership or restoring purchases needs a connection to Apple.
CalmCook does not send your local dietary preferences, ingredient avoidance choices, meal plan, favourites, shopping list or cooking progress to KSJ Growth or a developer-operated subscription server. There is no CalmCook login or developer-operated backend in this version. Apple may process purchase, account, device and diagnostic information under Apple’s own policies.
Restore checks membership associated with the Apple Account used for the purchase; it does not transfer your saved meal plans or shopping list between devices or extend an expired test period. Deleting local CalmCook data or uninstalling the app does not cancel an Apple subscription. Apple subscriptions are managed in your Apple Account’s Subscriptions settings.
TERMS AND SUBSCRIPTION MANAGEMENT
The app includes subscription information before a purchase. Apple’s Standard End User Licence Agreement applies to the app and its in-app content. You can manage Apple subscriptions in your Apple Account.
CHILDREN
CalmCook is not designed to collect personal information from children. CalmCook does not send users’ saved app data or personal information to KSJ Growth. App-store services may process information under their own policies.
FOOD AND HEALTH INFORMATION
CalmCook does not provide medical advice or guarantee nutritional adequacy. Follow current food packaging, use-by, storage and appliance instructions. For allergies, prescribed diets, swallowing needs or medical concerns, follow advice from an appropriate qualified professional.
CHANGES
KSJ Growth will update this policy before CalmCook adds accounts, cloud sync, developer analytics, support messaging or another feature that changes how information is handled. The membership availability section will be updated when public subscriptions launch. The updated date at the top will show when this page last changed.
CONTACT
KSJ Growth
Liverpool, United Kingdom
Email: inquiries@ksjgrowth.com
Telephone: 0330 043 9776
Liverpool-based, supporting suitable businesses across the UK. Books by Denny Cartwright
0330 043 9776inquiries@ksjgrowth.com
